- The article proposes a Technology–Organisation–Environment framework explaining how technological benefits, organisational readiness, and external pressures jointly drive fintech adoption in Saudi banks.
- Saudi Arabia’s strong regulatory support, Vision 2030 agenda, and always-open sandbox and open-banking policies create a highly enabling environment for fintech growth.
- Rapidly improving digital infrastructure, rising fintech investment and firms, and the expansion of digital-only banks show fintech is scaling quickly across the Saudi financial sector.
- Key risks and gaps remain around cybersecurity, legacy system integration, skills and infrastructure outside major cities, and the need for empirical validation of the proposed framework.
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The study “Key factors influencing fintech adoption among Saudi banks: a conceptual framework” (Alrsheedi & Iskandar, 2025) synthesises existing literature to propose a TOE-based model of fintech drivers in Saudi Arabia. The model’s technological factors emphasise tangible benefits (relative advantage), integration with existing systems (compatibility), usability (simplification), and visibility of success (observability) [1]. Organisational readiness—particularly strong top-management support, mature internal infrastructure, and sufficient financial resources—is identified as necessary to execute a fintech strategy [1]. Externally, pressure from regulation, competition, and customer demand are essential stimuli, especially in a market directed by Vision 2030’s strategic goals [1].
Corroborating data from recent market analyses confirm that fintech is already scaling in Saudi Arabia. Investment in Saudian fintechs crossed US$1.14 billion between September 2020 and December 2023, including a nearly 231% year-over-year jump in 2023 [2]. The number of fintech companies rose from 89 in 2021 to over 226, surpassing targets set by the Financial Sector Development Program (FSDP) [2]. Digital payments dominate fintech usage, forming ~48.5% of sector volume [3]. Meanwhile, licensed digital-only banks (e.g., STC Bank, Vision Bank) have become significant players, each serving over a million customers [3].
Regulation is both enabling and evolving. SAMA has expanded its Regulatory Sandbox to operate on an always open basis, facilitating experimentation by both regulators and firms [4]. Open-banking policy developments and regulatory sandboxes feature prominently in enabling customer pressure and compatibility [4][5]. The overarching Vision 2030 treats fintech as part of both financial inclusion and digital economy targets; the government’s digital infrastructure ambition is reflected in high national rankings (GovTech, ICT development), creating favourable environmental factors for fintech adoption [6][7].
However, strategic implications suggest that merely having policy intent is insufficient. Banks must invest in risk management (especially cybersecurity), ensure legacy systems can interoperate with new fintech modules, develop middle‐management and employee digital skills, and build infrastructure in less urbanised zones. There is also need for empirical measurement—while the discussed article proposes hypotheses, its own empirical validation is limited as of mid-2025 [1].
Open questions include: how do Islamic banking principles shape fintech compatibility? What specific metrics should be used to monitor infrastructure maturity? How will consumer trust be managed in the face of data privacy risks? And what is the timeline for bridging rural/urban divides in fintech readiness?
Supporting Notes
- Conceptual framework identifies technological (relative advantage, compatibility, simplification, observability), organisational (top management support, infrastructure maturity, financial readiness), and environmental (competitive pressure, regulation, customer demand) factors influencing fintech adoption among Saudi banks [1].
- 92 % of Saudi customers prioritise digital financial services in banks’ strategic planning (KPMG Report) [1][2].
- FinTech investment in Saudi Arabia: US$1.14 billion from Sep 2020−Dec 2023; US$791 million in 2023 alone—a 231 % increase vs prior year [2].
- Number of FinTech companies in Saudi increased from 89 in 2021 to over 226 by end-2023, exceeding FSDP targets [2].
- Saudi digital economy was valued at ~495 billion riyals (~US$132 billion) in 2024, representing ~15 % of GDP [6].
- Saudi Arabia ranked 2nd globally in the World Bank’s GovTech Maturity Index in 2025, with near-perfect scores in key subindices (digital service delivery, citizen engagement, system maturity) [7].
- SAMA’s Regulatory Sandbox has permitted multiple FinTech startups (e.g. SpireTech, The Lending Hub, Soar, Ldun) to test open banking, P2P lending and factoring solutions [4].
- New digital banks (STC Bank, Vision Bank, D360) now in operations with customer bases in the millions, offering digital accounts, payments, embedded banking, etc. [3].
- Government policy is now in never-cohort (“always open”) sandbox mode, expanding access for regulated and non-regulated entities alike [5].
Sources
- [1] www.nature.com (Nature Communications) — 28 July 2025
- [2] saudigazette.com.sa (Saudi Gazette) — mid-2024/2025
- [3] fintechnews.ae (Fintechnews Middle East) — late 2025
- [4] www.sama.gov.sa (Saudi Central Bank) — 2 November 2025
- [5] www.sama.gov.sa (Saudi Central Bank) — 31 August 2022
- [6] www.gulfbase.com (GulfBase) — 2025
- [7] english.aawsat.com (Asharq Al-Awsat) — December 2025
